See some of our most frequently asked questions to help you out!


How do I schedule a Culinary Conversations conference with Lola ?
Thank you for you interest. Simply fill out our form with your information regarding date, time, location and we will get back to you with 24hrs.
Do you offer school presentations ?
Yes! Please contact us directly for a 15 minute exploratory call with Lola.
How do I schedule a Customer Experience consultation with Lola
Book a 15 minute exploratory call with Lola to better understand your needs.

Client Training Consultation

Do you offer Client Experience Training for employees ?
Customer Care Training Yes! With more than 10 years of experience in the field of building relationship and creating experiences. Lola has training in customer care, evaluation of employees, hiring, We can help you! In French, English and Creole. Book an exploratory meeting exclusively with Lola here through our contact page "general inquiry".
Do you offer Client Experience Consultations ?
Yes, we do. Please get in contact with us to learn more.

Catering Services

Do you offer catering services ?
Yes, we cater to small and larger groups. Please fill out your catering services request in our CONTACT form and it will be a pleasure to get back to you.
What are the menu options for your catering services ?
At the present time, this is a personalized on demand request. Please contact us to discuss your needs, and book the date of your event.

Lakay Lola Exclusives

Do you use local ingredients?
Absolutely! It is a priority for us here at Cuisine Lakay Lola. We also have the recognition from Aliments du Quebec because we make it a priority to choose locally sourced ingredients. We are careful in the choice of places where we purchase our ingredients, and we also have partnerships with local vendors.
What are the nutritional values in your homemade goods?
Please refer to the ingredient labels on our products for nutritional values.
Does my gift card have an expiration date?
No, all gift cards issued by Cuisine Lakay Lola have no expiration date.
Do you take interns (Stages) ?
Yes! Absolutely. We offer internships in various fields: culinary arts, photography, communications, graphic artist, etc. Please send us a request through our contact page.
Do you offer corporate cooking classes ?
Yes, we absolutely do. Please contact us through our contact form under "general inquiry". We will gladly assist you with your needs.
Are you hiring?
We are always looking for new talent. Please get in contact with us

Vendor Request & Collabs

If I am not registered with a NEQ, can my products be sold on Cuisine Lakay Lola’s online platform?
We are accepting vendors that are registered with a NEQ number. And for any food related transformed products, they must have their MAPAQ permit and have taken and completed the Hygiene and safety class training
How do you select the products available in your store?
The products that Cuisine Lakay Lola carries have been tried and tested and handpicked by Lola, or come to us directly from the vendor. We are then able to gather feedback and find out how customers respond to the products before making it available to our customers.
How do I become a vendor with Cuisine Lakay Lola?
Please contact us directly on our Contact page and the message will be sent directly. hellolakaylola@gmail.com
Are you open to collaborations?
Yes, please contact us and share with us what you have in mind and we will gladly get back to you.


Where is the store located?

We do not have a physical location but we are a fully functional online service, for various needs : Our Culinary Conversations with Lola, our Customer Experience Trainings and Workshops, Makèt items.

Shipping & Pick-Up

How does shipping work?
Within 24-48hrs hrs of purchase, a confirmation email is sent with shipping details. - Free shipping on purchases of $75 or more The products are taken in charge by Canada Post. The delivery time is approximately 5-7 working days. We are not responsible for delays that may happen with Canada Post. - Express Delivery: Please contact us if you want your package to be delivered faster.
How does pick up work?
Within 24-48 hrs of purchase, a confirmation email is sent to you confirming when your package is ready for pick-up with proper details : time, date, address
What are the shipping costs?
The prices are based on Canada Post prices. Please take advantage of our promotion of free shipping on all orders of $75 or more.