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Expérience Client (même équipe) -Atelier de groupe

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Ma passion pour la cuisine caribéenne et mon désir de promouvoir d’excellentes expériences clients ont abouti au développement de mon offre de services unique. En tant qu'entrepreneur aux multiples facettes, expert culinaire, conseiller et éducateur, je vous propose des formations et des ateliers en expérience client. Un service client exceptionnel est un élément clé de succès dans ces secteurs et mon expertise permettra à vos équipes d'offrir des expériences client mémorables et de fidéliser la clientèle. Mais ce n'est pas tout! Mes ateliers sont également conçus pour renforcer la cohésion et la collaboration des équipes. Vous pouvez même opter pour des ateliers de groupe sur l’expérience client, où vos employés apprendront à offrir un service client hors pair. Le tout dans une ambiance festive et conviviale.
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With over 15 years of combined experience encompassing in customer service, customer relationships management, tutoring, recruitment, employee performance appraisal and training, Lola can help! Moreover, let's not forget she holds a degree in Pastry Making, a Bachelor's degree in Psychology, a Graduate Certificate in Mental Health, and has experience working with a diverse clientele, including individuals with special needs. All this to say Lola knows how to adapt to different environments, when needed.

With a strong foundation in public speaking and a proven track record in customer relations, Lola brings the essential skills of effective communication and client engagement to your projects. Her expertise extends to meticulous planning and execution, ensuring that every aspect is thoughtfully strategized and flawlessly implemented.

Lola has contributed significantly to the success of numerous organizations, committees, local Non-profits by providing insights and guidance. They all valued her strong work ethic, exceptional competence as well as her profound expertise.

BONUS: her services are offered In French, English and Creole. You're welcome ;)

Together we could enhance your organization’s overall productivity by organizing team-building events and activities that fosters employee motivation, development, and increases performance. Invest in your business and receive our exclusive service with Lola to know which development package works best for you and your team.

*Initial investment for consultation is deducted from a finalized & signed contract*

*Services also offered in Creole

** Prices will not be offered 


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